Effective Date: 28/7/23

1. Introduction

Rebellion Screen Printing (“we,” “our,” or “the Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website (www.rebellionscreenprinting.co.uk) and our services. By using our website and services, you agree to the terms of this Privacy Policy.

2. Information Collection

2.1. Personal Information

We may collect personal information from you when you interact with our website or use our services. This information may include but is not limited to your name, email address, postal address, phone number, and any other information you voluntarily provide through our contact form, during the checkout process, or when you subscribe to our newsletter.

2.2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your user experience and improve our services. Cookies are small files that are stored on your device when you visit our website. They help us remember your preferences and track your interactions with our website. Please refer to our Cookies Policy in section 5 for detailed information.

2.3. Google Analytics

We use Google Analytics to collect anonymized data about how users interact with our website. This information helps us analyze website traffic, user behavior, and improve our services. Google Analytics uses cookies to gather this data, which is then transmitted and stored by Google in accordance with their privacy practices. For more information about Google Analytics and how they handle data, please refer to Google’s privacy policy.

3. Use of Personal Information

We will use your personal information for the following purposes:

• To provide the products and services you have requested.
• To respond to your inquiries and communicate with you about your orders, payments, and other customer-related matters.
• To send you marketing communications, newsletters, and updates about our products and services, but only if you have provided your explicit consent.
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.

4. Sharing of Personal Information

We may share your personal information in the following circumstances:

• With third-party service providers who assist us in operating our website and providing our services, such as payment processors and shipping companies.
• With analytics and marketing partners who help us understand user behavior and improve our marketing efforts.
• With legal authorities if required to comply with legal obligations or respond to lawful requests.

We will never sell, rent, or lease your personal information to third parties for marketing purposes.

5. Cookies Policy

5.1. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to enhance the user experience, remember preferences, and track website usage.

5.2. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the proper functioning of our website and enable you to use its features. They include session cookies that remember your actions during a browsing session and essential security cookies.
• Analytical Cookies: We use Google Analytics cookies to collect anonymized data about how users interact with our website. This information helps us improve our website and services.
• Preference Cookies: These cookies remember your preferences and settings, such as language and location, to provide a personalized experience.

5.3. Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of our website.

6. Data Security

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect it from unauthorized access, disclosure, or misuse.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to rectification: You can ask us to correct any inaccuracies in your personal information.
• Right to erasure: You can request the deletion of your personal information under certain circumstances.
• Right to restrict processing: You can ask us to limit the processing of your personal information in certain situations.
• Right to data portability: You can request a copy of your personal information in a machine-readable format.
• Right to object: You can object to the processing of your personal information in certain situations, including for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided in section 8.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will have an effective date.

Last updated: 28/7/23